Welcome to the Northeastern IT helpdesk.

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference we provide complete archives and history of all your support requests. A valid email address is required to submit a ticket.

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Please note if you are looking for the Northeastern University helpdesk portal please click here.  Northeastern IT has no affiliation with Northeastern University.